Refund Policy

Cancellation/Refund Policy of Global Softech, India

Global Softech,  values customer satisfaction and strives to ensure a transparent and fair cancellation and refund process for our digital products. 

Cancellation Policy
Customers may cancel their order within 24 hours of purchase. Please note that the cancellation is only valid if the digital product has not been downloaded or accessed. To initiate a cancellation, customers must contact our support team with their order details.

Refund Policy
We offer a full refund if there are technical issues with the product that prevent proper use and if we are unable to resolve the issue within a reasonable timeframe. Refund requests must be submitted within 3 days of purchase. Refunds are processed back to the original payment method within 14 business days.

Non-refundable Circumstances
Please be aware that we cannot offer refunds in the following situations:
- The product has been downloaded or accessed.
- The issue stems from the customer's end, such as an incompatible device or insufficient system requirements.
- The customer simply changes their mind about the purchase.